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Craft personalised customer experiences by gaining valuable design thinking skills in research
Delivered by RMIT Regenerative Futures Institute
you’ll gain hands-on experience with modern AI frameworks
this interdisciplinary course is designed for impact
Master the cognitive foundations of human error so you can design safer systems
Customer Experience Strategy and Design Start date:16 Mar 2026 Craft personalised customer experiences byCraft personalised customer experiences by gaining valuable design thinking skills in research, customer journey mapping, prototyping, and more. Address key customer and business problems and effectively communicate your strategy and process to stakeholders.
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