Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 enter the desired number of

enter the desired number of participants into the "Quantity" selector above and click "Add to Cart"

a small group of senior local government managers meet to study the leadership lessons of Gettysburg

but not sure where to start

Lori Luther

community facilities

Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 enter the desired number ofWhile we've come to expect a high standard of customer service from the private sector, in the public sector the stakes are even higher a single negative interaction can tarnish a citizen's view of their local government as a whole. As such, a commitment to great customer service should be reflected in your jurisdiction's policies, procedures, and hiring practices. In this webinar, you'll join a panel of ICMA members as they explore some of the